STAFF SOFTWARE ENGINEER | CUSTOMER-FACING ARCHITECTURE | PLATFORM ENABLEMENT | PERFORMANCE | GLOBAL SYSTEMS
Staff-level software engineer at Amazon leading customer-facing architecture across web, mobile, and AWS Console experiences. Builds the platforms, standards, and operating mechanisms that let teams ship faster, safer, and at global scale. Strongest work includes org-wide performance governance, microfrontend platform enablement, global rollout architecture, secure identity and payments, and production AI systems designed for reliability.
Selected Impact
Founded org-scale performance governance: Built shared measurement, standards, release gates, and delegation mechanisms across 200+ engineers and 25+ services, improving critical purchase-path performance up to 5x and address-resolution performance 10.5x.
Platformized multi-team frontend delivery: Architected a microfrontend platform supporting 6+ teams and 11 microfrontends, reducing onboarding from weeks to days through shared tooling, validation pipelines, and runtime guardrails.
Led global customer-experience architecture: Defined customer-facing architecture for a global connectivity initiative spanning web, mobile, and AWS Console experiences across 88 countries and multiple customer segments.
Aligned architecture across 23 marketplaces: Designed the integration model for major discovery, mobile, identity, marketing, and legal stakeholders without direct authority.
Built secure identity and payments foundations: Created reusable authentication patterns, hardened session handling, and secure checkout architecture for customer workflows under unusual legal and systems constraints.
Designed reliable applied-AI systems: Built production AI workflows with deterministic guardrails and provenance tracking, reducing hallucinations below 2% while automating complex engineering tasks.
Experience
Senior Software Engineer, Project Kuiper
Jan 2024 – PresentAmazon
Technical lead for customer-facing architecture across web, mobile, and AWS Console experiences for residential, enterprise, and SMB customers in a global launch context.
- Designed cross-system integration architecture: Connected a new global customer experience to Amazon discovery flows across 23 marketplaces, coordinating alignment across 5+ organizations without direct authority.
- Founded and scaled an org-wide performance program: Shifted performance from reactive tuning to governed-by-default through standards, monitoring, release gates, and working-group mechanisms across 200+ engineers and 25+ services.
- Drove material customer-path performance gains: Delivered up to 5x checkout improvement and 10.5x faster address resolution through shared metrics, alarms, regression-prevention workflows, and enforcement mechanisms that scaled beyond individual contributors.
- Authored frontend technical strategy: Set direction for authentication, payments, internationalization, CI/CD, UX consistency, and cross-team integration across web, mobile, and console surfaces.
- Architected a microfrontend platform: Enabled 6+ teams and 11 microfrontends to ship independently through shared tooling, ownership models, onboarding guides, and compatibility validation; reduced onboarding from weeks to days.
- Led secure payments and authentication design: Built reusable auth patterns for AWS Console customer experiences, including OAuth 2.0 with PKCE, encrypted sessions, and CSRF protections.
- Designed production AI systems: Created a multi-stage orchestration pipeline for test-plan generation and a provenance-aware knowledge graph for deterministic retrieval and reviewability.
Senior Software Engineer, AWS QuickSight
Jan 2022 – Jan 2024Amazon
- Led embedding customization strategy: Directed an initiative across 6 engineers, identified 15 high-value opportunities, and influenced prioritization of the top 10 on the roadmap.
- Reduced embedded analytics latency 28%: Introduced systematic performance analysis, sandbox testing, and canary-based measurement frameworks later adopted by adjacent teams.
- Increased automated test coverage 73%: Improved delivery safety and confidence across regions and stages.
- Built reusable performance and quality mechanisms: Extended beyond the immediate team and improved the reliability of embedded customer experiences.
Senior Software Engineer, AWS IoT
Apr 2021 – Jan 2022Amazon
- Led launch-critical console architecture: Drove frontend architecture and delivery for new AWS IoT console experiences under compressed timelines and evolving backend dependencies.
- Standardized canary and operational-readiness patterns: Scaled reusable monitoring mechanisms across 9+ teams to improve launch safety.
- Built reusable parsing and query abstractions: Reduced duplication and improved consistency across services and teams.
Software Engineer, AWS IoT
Oct 2019 – Apr 2021Amazon
- Modernized console platform architecture: Contributed platform patterns that improved build speed, deployment speed, and local developer feedback loops.
- Improved engineering velocity: Reduced build times 45%, improved local feedback-loop speed 90%, and cut deployment time 70% through tooling and platform modernization.
- Introduced reusable operational tooling: Improved development velocity, testing, and launch readiness.
Additional Experience
Built reusable UI components and improved large-catalog rendering performance for a high-traffic e-commerce experience.
Led full-stack product development for a fintech startup, shaping early product direction, hiring, and technical execution.
Built mobile and web product experiences, including cross-platform app work and AWS-backed services.
Contributed to internal tooling, engineering productivity, and test modernization.
Technical Areas
Architecture: Customer-facing architecture, global rollout architecture, distributed systems, technical strategy
Platform: Platform enablement, microfrontends, CI/CD, runtime guardrails, cross-team integration
Performance: Performance engineering, regression prevention, monitoring, release gates, analytics
Security: Security and identity, payments, OAuth 2.0 with PKCE, encrypted sessions, CSRF protections
AI: Applied AI systems, deterministic orchestration, provenance-aware retrieval
Education
B.S., Physiology